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Data Analyst (Remote)

Research Square is home to American Journal Experts (AJE) and the Research Square preprint platform. This job posting pertains to the preprint platform.

Research Square is passionate about making research communication faster, fairer, and more useful. Launched in 2018, our platform is already the fastest growing preprint server in the world. Preprint servers facilitate the dissemination of science by allowing for the early sharing of scientific results and enabling public conversations around the work.

The Research Square Platform Data Analyst will possess an understanding of data analysis methods and apply those methods and their expertise to initiate and lead data projects that will help us to gain insight into our marketing, product, and operations processes and outcomes and assist the Platform Team in making data-informed strategic decisions. They will help define our data standards with respect to data collection, storage, and reporting and will have an interest in continued learning and development in the data science field. As the platform grows, so will our data; we expect the need for increasingly complex analyses to grow with the data analyst.

Education and Experience Requirements

  • Bachelor’s Degree 
  • 2+ years of data analysis experience
  • Advanced knowledge of statistical programming languages, like R or Python, and some experience with SQL
  • Expertise in statistical analysis and organizing large datasets within Excel and other analysis software
  • Demonstrated creativity in using data to answer complex questions 
  • Experience with data visualization software like Tableau or Domo
  • Continuous advanced training and/or certification in data analysis techniques

What Data Analysts do

  • Collaborate with stakeholders from Product/Engineering, Marketing, and Operations to empower our strategic and decision-making processes with accurate and meaningful data
  • Explore our available data to identify fruitful research questions and projects
  • Regularly contribute to the design or improvement of our data management and analysis systems
  • Synthesize data and models to provide actionable feedback for the Product, Marketing, and Operations teams and other stakeholders
  • Serve as a consultant on data-related projects within the division, helping others find appropriate data resources and technologies to answer questions of interest
  • Utilize software (i.e. Domo) for data visualization

What Data Analysts deliver

  • Accurate, meaningful, and timely data analyses focused on the business’ highest priorities, including:
    • Ongoing analyses of platform reader and author behavior  
    • Ongoing analytics support for quantitative user testing
    • Ongoing analyses of opt-in trends for In Review, article metrics, article outcomes, Peer Review Timeline events, etc
    • Ops reporting, including the creation of self-updating dashboards for use in team performance management, generating billing reports, and producing efficiency reports to improve core operational metrics
  • Easily digestible data reporting using data visualization software like Quicksite 
  • Knowledge on data analysis methods from outside of RS through interactions with professional organizations, training, and independent research

Who We Are

Research Square is a rapidly growing company based in Durham, NC, and our 290+ full-time employees are committed to making a difference in the world of research discovery, communication, and publication. We take our work to improve the lives of researchers very seriously, and we also believe in having fun doing so. Our work environment is casual and flexible. We have a results-focused workplace; while many enjoy coming in to our open office environment, many others choose to work entirely from home and attend any necessary meetings via videoconferencing.


Workplace Recognition

  • Sloan Award for Workplace Flexibility (2011, 2012)
  • When Work Works Award (2014, 2016, 2017)
  • NC Parenting Magazine’s Family Friendly 50 (2013, 2014)
  • Triangle Business Journal's Best Places to Work (2017, 2019)
  • NCBC Breastfeeding-Friendly Employer Award (2017)
  • Family Forward NC Featured Business (2019)
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